Field Technician

Company Details

Vancer was formed to create custom maintenance-of-way (MOW) equipment for rail clients. Our employees are the cornerstone of our business and key to ensuring we develop and deliver successful solutions that meet the needs of our railroad customers. 

Position Overview

This job is responsible for repairing machines to the customer’s satisfaction in the field, shop or customer’s location. Removes, installs, repairs, disassembles, assembles, performs failure analysis of all equipment including engines, attachments, electrical systems, hydraulics, transmissions, power train, brakes, steering, and electronic and computer applications.

If you have any questions prior to applying, please reach out to our Recruiting team at recruiting@vancer.com or 402-891-7555.

PRIMARY JOB DUTIES: 

• Conducts necessary machine performance and diagnostic tests, interprets results and makes an independent decision as to the extent of machine repair
• Inspects, diagnoses, troubleshoots, services and repairs customer machines in a field environment
• References and interprets service manuals, diagnostic software and parts books to determine problems/malfunctions and to verify repair specifications and parts needed
• Verifies warranty information for parts still under warranty and handles return of core and remanufactured parts
• Performs failure analysis on all equipment including engines, electrical systems, hydraulics, transmission, power train, brakes, steering and electronic/computer applications
• Uses troubleshooting methods to repair and diagnose machine and attachment failures and performs repairs according to time requirement guidelines (TRG) standards. Escalates unresolved issues to Technical Communicators for further research and assistance
• Performs work in the field, shop, or at customer locations which can include overtime and overnight assignments
• Conducts business professionally. Maintains self-control and integrity in stressful situations. Maintains a professional image
• Orders parts required to complete repairs. Evaluates parts to determine reusability and cause of failure Completes service reports, time entry, and all other paperwork and reporting on a laptop and submits them daily via e-mail
• Communicates machine issues, problem resolution plan(s) and status of repair(s) to customer during repairs

About Vancer

BENEFITS: 

• Medical (and FSA/HSA plans), Dental, Vision Insurances 
• Paid Vacation and Holidays 
• Company-paid Basic Life Insurance 
• Supplemental Term Life Insurance 
• 401(k) with Profit Sharing 
• Tuition Reimbursement and In-house Training Dept. 
• Paid Military Leave 
• Short and Long-Term Disability 
• Safety Glasses and Boot Program

ABOUT VANCER: 

Built in Nebraska, Vancer was founded to engineer, build, and distribute quality, innovative and safe maintenance-of-way (MOW) equipment for the railroad industry.  By working closely with Class I railroads, Vancer has developed and supplied high quality, MOW solutions that help maintain thousands of miles of track each year.  At Vancer, we take great pride in keeping our finger on the pulse of the rail industry. We listen. We learn. And we are committed to finding successful solutions for our railroad customers for many years to come.

Vancer is an equal opportunity employer and affords equal opportunity to all applicants for all positions. Vancer shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.